Categories

Testing Skills Questions

Registering and Payment

Online Training

Discounts

Refunds

Questions

Testing Skills Questions

1. What are the Software Tester's Job/Responsibilities?
2. What Skills Do I Need To Be A Tester or QA/Test Manager?
3. What classes should I take?
4. How can I learn more about software testing?
5. What's the difference between QA (Quality Assurance) and Testing?
6. I have more questions about testing.

Registering and Payment

1. How do I view the catalog?
2. How do I register for a class?
3. What are my payment options?
4. What type of currency can I pay in?

Online Training

1. License Agreement
2. Privacy
3. The Information We Gather and Use
4. Email
5. Your Consent
6. Security

Discounts

1. Specials
2. Team Discounts
3. Quality Assurance Associates
4. Developing Nations Discounts

Refunds

1. Refund for Public Classes
2. Refund for Online Classes
3. How to Initiate a Refund

Answers

Testing Skills Questions

1. What are the Software Tester's Job/Responsibilities?
Answer
Junior Tester
Executes test cases, ad-hoc tests, reports bugs and status. Understands high tech terminology, basic testing skills. Ideally, they have a wide perspective of software development, strong communication skills, good judgment and knowledge of business.

Tester
Executes test cases, ad-hoc tests, reports bugs and status, designs and writes test cases. 3 years testing experience, a wide perspective of software development, strong communication skills, good judgment and knowledge of business.

Test Lead or Manager Plans, assigns, prioritizes, follows up, negotiates, executes the plan, identifies potential problems, solutions, recommendations, interviews, hires, evaluates, fires. (Leads usually don't hire/fire). Strong business, judgment, and communication skills.

2. What Skills Do I Need To Be A Tester or QA/Test Manager?
Answer
Basic Testing Skills
Knows how to approach a product for testing, with or without requirements and specifications. Knows where to look for bugs and how to get good test coverage.

Reporting Skills
Knows how to target information to audience, how to provide just enough information and how to respond or report to upper management.

Knowledge
Areas of additional knowledge that support a tester's ability to do an effective job and advance in their career.

Advanced Testing Skills
Knows how to approach a product for testing, with or without requirements and specifications. Knows how to use knowledge of computers, how applications are built and architected as clues for where to look for bugs and how to get good test coverage.

Management - Fundamental Testing Skills
The fundamental skills necessary for effective software testing. Managers should be knowledgeable and skilled in the baseline technical ability of their team in order to assess and appraise the capabilities of each team member.

Management Skills
Ability to interview, hire, manage people, evaluate and execute project plans. Ability to interact and resolve issues effectively with team members, peers and upper management.

3. What classes should I take?
Answer
Read the curriculum descriptions in the Vettanna Catalog to see the classes we recommend for you at any stage in your career path.

Vettanna offers classes that improve your essential testing skills and the foundation knowledge you need to be successful on a development team.
4. How can I learn more about software testing?
Answer
We have a whole area devoted to exploring the career of software testing. You can read about testing and even try testing a sample buggy site.
5. What's the difference between QA (Quality Assurance) and Testing?
Answer
In consumer and internet software there is no difference. People with the title of QA Analyst or QA Engineer perform software testing tasks. However, in government systems they can have two groups; software testers that test the product and QA Analysts that verify that the contract is being executed as defined and the tasks completed to a defined quality standard.

Vettanna training prepares you to manual (blackbox) test software in companies that have little or no documentation (i.e. many startup companies) or have thorough documentation about the product (i.e. defense and aerospace companies).
6. I have more questions about testing.
Answer
In Vettanna's "Try Testing" section of our site we have a New Tester FAQ. See if your question is answered there or feel free to email our Training Coordinator.

Registering and Payment

1. How do I view the catalog?
Answer
There are two ways to view the catalog:
1. Click "Course Catalog" on the black bar.
2. Use the expanding menu tree on the left side. Click the '+' to expand the tree.

2. How do I register for a class?
Answer
Select a class from the course catalog. Click the "enroll" button to register and pay for the class. Once that is done, you can click the "go/launch" button to start the online class.
3. What are my payment options?
Answer
We accept the following payment options:
Credit Cards: Mastercard, Visa, Discover and American Express
Purchase Orders: Email training@vettanna.com or call 1-866-422-0948
Payment Plans: With prior approval. Contact Email training@vettanna.com or call 1-866-422-0948

4. What type of currency can I pay in?
Answer
All payments are in US$. Use the currency converter to determine your actual cost in your currency.

Online Training

1. License Agreement
Answer
You may use the training content and supporting software ("software") only as described in this license. Your purchase of any training classes indicates your acceptance of this agreement.

You May:

View, use and reference the content and software for your own use for the time described in the catalog.

Use samples and templates ONLY when permission is expressly given on the sample or template.

Receive support from technical personnel or trainers as available.

You May Not:

Deconstruct, reconstruct, reorganize, reverse engineer or recompile the content or software in any way.

Share, rent, lease, lend, sell, transfer the information or copy the information in any way.

Remove any copyright, trademark, logo or any other rights defining text or marks in the content or software.

This agreement and your right to access the content and software terminates upon your violation of any aspect of this license agreement. No warranties are made or implied about the content or software. You acknowledge that the software is provided "as is" and by the nature of the course content is intended to be "buggy" to illustrate the software development concepts. You agree to indemnify and hold harmless Vettanna TLC and all our partners, contractors and employees. You agree to pay all legal fees and expenses relating to any claims based upon your acts or omissions in regard to this license agreement.

2. Privacy
Answer
We are committed to protecting the privacy of all of our learners. Here is our pledge to you:

We will never willfully sell, trade, rent, disclose, or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights or property of ours.

How We Protect Your Private Information
Our web site is hosted by Inquisiq. They use state-of-the-art technology to protect your information from unauthorized third party access. The site servers use Secure Socket Layer (SSL) software to ensure protection of your data and the security of your transactions. SSL encrypts all information you send via the internet, including your credit card numbers, name and mailing address. You can get more detail by reading our Security Policy.

Our Privacy Philosophy
As a career building site, we understand some of your personal information may be of a sensitive nature and that you may have concerns when asked to share this information with us. This site has been designed to give you control of the amount of information we receive about you.

We hope that you, like many of our learners, will want to provide all relevant information, as that will make your experience here more valuable to you.

You have our pledge to protect your privacy.

3. The Information We Gather and Use
Answer
The Information We Gather
When you purchase products or classes from us, we need to know your name, email address, credit card number and expiration date, and billing and shipping addresses.

How We Use the Information
We want to provide you with a reason to return to our site. Therefore, we monitor patterns to analyze what our learners like or dislike about our current offerings. This way we can design better products and services for you.

The personally identifiable information that you provide will be used to process your orders and offer you a customized user experience. We may share non-personal, aggregate statistical information regarding our learners, sales, traffic patterns, and site usage with our partners. We will not reveal your identity unless you have told us this is acceptable.

Cookies
"Cookies" are messages sent from a server and stored by your computer's browser. When you register at our site, a cookie is sent and stored in your computer. Each time you visit, the cookie tells the server who you are so that a more customized page is presented. The most noticeable effect of the cookie used at this site will be on return visits when you are not asked to log in, but are automatically taken to your customized home page.

Check with your browser help function to learn more about cookies.

4. Email
Answer
We will send you an email message confirming your registration, to respond to questions you have sent to us, or to advise you of a change in status of your orders. If a problem arises with an order and we are unable to contact you via email, we may contact you by telephone.

We may also send you email messages with information we think you will find useful, such as announcements about new classes, products and services.

5. Your Consent
Answer
By using this website and the services available to you, you consent to our collection and use of your personal information as described above. If we decide to change our privacy policy, we will post the changes on this page to keep you aware of the type of business you are dealing with.

We may provide links to a number of other sites that we believe can offer you useful information and services. However, we are not responsible for the privacy policies of or any actions by third parties that control these sites. We suggest you review the privacy policies of these sites if asked to provide personal information.

6. Security
Answer
Inquisiq servers use Verisign and Secure Sockets Layer (SSL), an advanced encryption technology. To maximize security, and to prevent any transaction errors, we recommend you download your latest browser version.

Discounts

1. Specials
Answer
We periodically offer special discounts on public and online classes to select users. These offers are sent via email and include a Discount Code to be used when placing orders. If you received an email offer, be sure to use the Discount Code listed to save on our catalog items. If you did not receive an email, we recommend you periodically review and update your profile and interests as many of our offers are based on specific interest areas.
2. Team Discounts
Answer
Discounts are available for teams of 3 or more Please contact a customer service representative.
Training Coordinator
1-866-422-0948
3. Quality Assurance Associates
Answer
Current members of the Atlanta Quality Assurance Association receive 30% off regular price classes. (Not valid on coupons, specials or discount prices)

Contact Vettanna today to get your QA Association signed up for Discounts.
Training Coordinator
1-866-422-0948
4. Developing Nations Discounts
Answer
Discounts are available for current residents of developing nations. Please contact a customer service representative for more information and requirements.
Training Coordinator
1-866-422-0948

Refunds

1. Refund for Public Classes
Answer
If a participant cancels more than 14 calendar days prior to the start of class, any monies paid will be re-applied to a future class of their choosing, or refunded.

If a participant cancels between 6 and 14 calendar days prior to the start of class, a cancellation fee of $250 will be forfeited. The balance will be re-applied to a future class of their choosing, or refunded.

If a participant cancels 5 calendar days or less prior to the start of class, then the entire class fee will be forfeited.
2. Refund for Online Classes
Answer
Payment is due at the time of registration. When authorization is complete, access to online course materials is granted for a duration of 6 months. No refunds or exchanges are granted after access to courseware is granted.
3. How to Initiate a Refund
Answer
Please contact a customer service representative.
Training Coordinator
1-866-422-0948